North Bay Multimedia Association

Events - Web Developers SIG

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The Value of Contextual Inquiry

Who: Sara Douglas & Farhad Siddiqi
When: Wednesday, October 27, 2004
Time: 6:30 PM, networking, 7:00-9:00 PM, program
Where: Marin Community Foundation Hangar #5 directions
Cost: Free to NBMA members; $10 for non-members; $5 for students with a valid ID
Register: Members and non-Members, please pre-register with Acteva to hold your spot.
Info Contact: Corona Rivera , Web SIG Leader.

Contextual Inquiry is an interviewing method used to examine and understand users and their workplace, tasks, issues and preferences. Findings identified during Contextual Inquiry help drive requirements and improve usability of products.

The presentation provides an introduction on Contextual Inquiry, including web application case studies and methods of communicating Contextual Inquiry findings.

Sara Douglas & Farhad Siddiqi:

Sara Douglas is a Senior Interaction Designer for the User Experience Group at Fireman's Fund Insurance Company (FFIC), based in Novato, CA. She has extensive experience in usability methods to optimize web content sites, employee portals and applications since 1997.

Farhad Siddiqi is an HFI-Certified Usability Analysts (Human Factors International-CUA) Interaction Designer. He has over 8 years of experience in interaction, information and interface design.

NBMA Policy for People with Disabilities
In order to make NBMA meetings accessible for people with disabilities, NBMA has the following policy: Any member or paying nonmember may bring an aide for free to any NBMA meeting. Aides may include a captioner, signer or any other assistant needed to make the disabled person's attendance to an NBMA meeting more comfortable and enriching. NBMA cannot pay for this service. However, you may qualify for state paid assistance. Contact the California Department of Rehabilitation at: www.rehab.cahwnet.gov for more information.

Marin Community Foundation
5 Hamilton Landing
Novato, CA

From South of Novato:
Highway 101 North
Exit at Hamilton Field/Nave Dr.
Veer RIGHT at the end of the exit ramp.
Follow Nave Drive going north, parallel to 101.
Turn RIGHT at Main Gate Road, which leads into Hamilton AFB.
At Crescent, Main Gate Road becomes Palm Drive.
Go to end of Palm Drive.
Turn RIGHT onto Hangar Avenue.
Right after you pass So. Palm Drive, go a short distance and take an immediate left into the parking lot.
MCF is in Hangar 5, at 5 Hamilton Landing.
The entrance is down the pathway between Hangar 5 and Hangar 6.

From North of Novato:
Highway 101 South
Exit at Bel Marin Keys/Hamilton Field Exit (cloverleaf exit).
Turn RIGHT onto Ignacio Blvd.
After crossing the freeway, take an immediate RIGHT onto Nave Drive.
Go about .8 mile
Turn LEFT at Main Gate Road, which leads into Hamilton AFB.
At Crescent, Main Gate Road becomes Palm Drive.
Go to end of Palm Drive.
Turn RIGHT onto Hangar Avenue.
Right after you pass So. Palm Drive, go a short distance and take an immediate left into the parking lot.
MCF is in Hangar 5, at 5 Hamilton Landing.
The entrance is down the pathway between Hangar 5 and Hangar 6.

From the East Bay:
Cross the Richmond-San Rafael Bridge
Continue on 580 until it merges onto 101 North.
Then follow the directions above “From South of Novato.”

Here is a map for further clarification.